«Automation» STANDART
The «Automation» Standard includes basic services for automating business processes of an enterprise aimed at improving efficiency and reducing costs. Below are the details of each service that is included in this plan:
Document management automation
Which includes:
Implementation of an electronic document management system (EDMS) for fast document exchange and search.
Automatic generation of standard documents and templates.
Electronic archiving of documents and access control to them.
Advantages:
Acceleration of workflow processes due to automation.
Reducing the risk of errors related to paper documentation.
Easy access to documents and the ability to track changes.
Customer Relationship Management (CRM) Systems
Which includes:
Implementation of a CRM system for effective tracking of customer requests and relationship management.
Managing contact information and customer interaction history.
Basic analytics and reporting on the customer base.
Advantages:
Simplification of working with clients through centralized accounting of requests and interactions.
Increase customer satisfaction through better relationship control.
The ability to analyze and predict customer needs.
Case and project Management
What it includes:
Tools for planning and distributing tasks among employees.
Monitoring and managing deadlines for completing tasks.
An overview of the team's workload and performance.
Advantages:
Increasing the effectiveness of the team through planning and monitoring the completion of tasks.
Reducing the time spent on work coordination.
The possibility of operational control over the timing and quality of projects.
The «Automation» Standard provides basic but important tools for optimizing business processes in a company, including document management, customer interaction, and data and financial analysis. These tools will help significantly improve the overall efficiency of the company.
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